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Arizona Medicare Plans | Medicare Advantage Plans in Phoenix, AZ

Effective January 1, 2017, Phoenix Health Plans will no longer offer Medicare Advantage Products


We are proud of the coverage we have provided to our Medicare Advantage members; however, we have made the determination that Phoenix Health Plans will no longer offer Medicare Advantage products, beginning January 1, 2017. If you are currently enrolled with Phoenix Health Plans, you will need to enroll in a different Medicare Advantage plan by December 31, 2016, or you will have Original Medicare.

The following plans are affected:

Phoenix Advantage (HMO)
Coconino, Gila, Maricopa, Mohave, Pima, Pinal, Santa Cruz, and Yavapai counties.

Phoenix Advantage Plus (HMO SNP)
AHCCCS (the State of Arizona's Medicaid program) and Medicare in Maricopa county.

Phoenix Advantage Select (HMO)
Coconino, Gila, Maricopa, Mohave, Pima, Pinal, Santa Cruz, and Yavapai counties.

Memeber letters will be sent in the coming days. If you have any questions, or need personalized assistance, please contact Member Services:

Toll Free 1-888-864-1114
TTY 1-800-842-4681
Seven days a week, 8am to 8pm from October 1st to February 14th
Monday - Friday, 8am to 8pm from February 15th to September 30th

If you have a concern or complaint

Phoenix Health Plans strives to deliver excellent customer service and quality of care. Sharing your concerns allows us the opportunity to improve our service and our health plan. Should you experience any problems with service delivery from us or one of your health care providers, we want to hear from you. You may file a complaint (grievance) by calling us at (602) 824-3900 or (888) 864-1114 or file online by clicking here.

You may also file your complaint or grievance directly with Medicare by clicking here. By clicking this link, you will be leaving the Phoenix Health Plans website and be redirected to the Medicare.gov site.

H5985_023-2017 Pending Approval (Updated 9/30/16)