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 Phoenix Health Plans no longer offers Medicare Advantage Products in Arizona


To everyone who was covered by Phoenix Health Plans for any time over the past ten (10) years, we thank you!  It has been our sincere pleasure serving as your Medicare Advantage Plan.  We are proud of the coverage that we provided and grateful to have had the opportunity to get to know many of you over the years. 

As you should already know, last year we made the difficult decision to discontinue offering Medicare Advantage products as of January 1, 2017. If you had not chosen a different Medicare Advantage Plan by the end of your Special Enrollment Period (January 31, 2017), then you will have returned to Original Medicare for your health coverage. 

As a reminder, the following plans were affected:

Phoenix Advantage (HMO)
Coconino, Gila, Maricopa, Mohave, Pima, Pinal, Santa Cruz, and Yavapai counties.

Phoenix Advantage Plus (HMO SNP)
AHCCCS (the State of Arizona's Medicaid program) and Medicare in Maricopa county.

Phoenix Advantage Select (HMO)
Coconino, Gila, Maricopa, Mohave, Pima, Pinal, Santa Cruz, and Yavapai counties.

Member notifications were sent out in late October of 2016. If you have any questions, please send any inquiries by mail to:

Phoenix Health Plans
7878 North 16th St, Suite 105
Phoenix, AZ 85020

*NOTE: After March 31st the Phoenix Health Plans Call Center will no longer be staffed nor have representatives available by telephone.

Information on Multilanguage Interpreter Services and Non-Discrimination Statement

2016

As a member of an Phoenix Health Plans you have rights and responsibilities upon enrollment and disenrollment. For information please refer to Chapter 8 & 10 of your plan's Evidence of Coverage (EOC) available on your plan's benefit page.

All Medicare Advantage and Medicare Prescription Drug Plans agree to stay in the program for a full year at a time. Each year, the plans decide whether to continue for another year. Even if a Medicare Advantage or Medicare Prescription Drug Plan leaves the program you will not lose Medicare coverage. If a plan decides not to continue, it must send you a letter 90 days before your coverage will end. The letter will explain your options for Medicare coverage in your area.

Prior Authorization Notice

Some medical services and prescription drugs require a prior authorization before members can receive them. Please check with your Primary Care Provider, who will request prior authorizations for you. The medical services and prescription drugs that require prior authorization may change at the start of or during the plan year.

H5985_023-2017 Pending Approval (Updated 2/15/17)